Frequently Asked Questions

Not for our regular delivery times, or for in Gayton. If you want an urgent order that requires us to get in the car we will have to charge a small additional amount to cover the fuel cost, it'll be £2-5 according to where you are.

As carefully and methodically as we can.  We wear masks (3 layer fabric) and hair covers whenever packing goods. We follow hand washing protocol religiously (hence the need for decent soap!). All work areas and equipment are frequently cleaned with anti-bacterial products. We wear masks when out getting supplies, and travel to suppliers as infrequently as possible. Our family has had no illness, and is isolating according to guidelines.

In more normal times we'd do everything we could to avoid plastic, however right now that doesn't always seem the best option. We're delivering in plastic carrier bags, which can be re-used or thrown away. Good will be packed in paper whenever possible, plastic used only for some that need to be airtight (eg yeast).

We'd love to hear any requests for things you'd like us to stock. Get in touch and let us know, if we can find goods at a decent price we will do all we can to have what you need in stock.